Ensuring quality to stay centered
Is the simple, routine stuff of life helping you feel better these days? We’ve been noticing how much it helps to experience something familiar…
Business
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Sometimes it takes blood, sweat and tears
Have you ever helped a band set up and tear down at an event? It’s quite an undertaking. It’s a wonder how bands without…
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Do you still have questions?
It took a few phone calls to make one of our customers realize the guy he’d been talking to was the guy on the…
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Here’s why testimonials are good for you!
Why should you consider asking customers for testimonials? It can seem a bit awkward, so it’s understandable if you’ve never done it or haven’t…
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How technology slows us down
We run our custom wood products through a sweet feed table and planer we bought a year ago. It has a touchscreen. We’ve loved…
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Don’t hide when things go wrong
Has the customer-service pendulum swung far enough for you? We’ve just about had it with the lack of customer service, and hope you join…
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Why our family business flourishes
It can be dicey, the family business thing. The drama. The arguments. The sometimes, tragic and permanent damage. We’ve heard, but we haven’t experienced…
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How to make business sing during adversity
Have you ever thought about firing an employee and done nothing about it? Every business owner with employees probably has had the thought flicker…
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