Stewing Over Awful Customer Service
I’ve been stewing over awful customer service for a couple of months. I know. This is how it is now. Get over it, right?…
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Quality wood makes a solid tiny cabin
You could get a kit. You could build it yourself. But if you’re looking for a tiny cabin for your getaway spot or garden…
Can you innovate products?
Are you watching the horizon? Changes are coming. You can count on it. If you’re too busy doing what you do, making whatever you…
Can you innovate service?
There’s a little revolution going on in the business world. It’s an oldie but a goodie: service. Businesses that never lost their focus on…
Our Tiny House Nation Love Affair
After having our products featured in several shows, we were invited to be on the set for the making of a Tiny House Nation…
Is the service pendulum swinging?
A generation of customers is growing up and waking up to the downside of dirt-cheap products. Quality and service are making a comeback; the…
Ma Deeter’s is back — and beautiful
It’s always nice to get the nod for a local project. It’s a bonus when the project involves a local landmark. Ma Deeter’s restaurant,…
Mansions give way to tiny cabins
The US economy is healthy and growing at a steady pace. You’d think everybody would want to be moving up and into mansions, but…
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