Stellar service from a distance

Ordering something that will be shipped a long way can be unnerving.

We have satisfied customers all over the country. We care as much about shipping as we do our high-quality products.

Whatever you order will be on time. It might even be early. (We’ve only had a couple of situations when Mother Nature slowed us down — but not by much — in nearly 30 years.)

When you (or your builder) place your order, it drives timing of delivery. We are used to dealing with changes in scheduling. As long as you let us know at least five to seven business days ahead of time that we need to hold your shipment, we can accommodate you.

We utilize the most trustworthy and affordable way to get your order safely to you. Your options include:

Less-than truck load (LTL)
Hot shot (small truck and trailer)
Full semi
Self-pick-up at mill

Your material will be packaged with great care. We care about our products arriving safely to you. We’re fussy about the drivers/shipping companies we hire.

One of our customers was worried that the driver might simply drop his order on the ground. That just won’t happen. We put a lot of expertise, time and TLC into our products. Getting them to you safely is a big deal to us.

Technology translates into seamless communication with our experts on a regular basis and vice versa. We are used to taking care of our customers from a distance.

If you’re worried about our products looking good in pictures, but still worried because you never know what you’re going to get, call us for a sample kit or order a sample kit online. We’ll ship a piece of anything we make, from siding to paneling, to you.

Our expert team members take care of customers around the country every day. Taking pictures and sending them via text and email will make the creation and completion of your WoodHaven log home or custom project a breeze.

We can and do provide stellar service from a distance. Give us a call or see our photo gallery or testimonials for more evidence.